Frequently Asked Questions
Everything you need to know about shopping with Yetch Studio.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international orders may take 10-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
Yetch Studio accepts all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products sustainably sourced?
Yes, we prioritize quality and ethics. We work closely with our manufacturers to ensure that all materials used in Yetch Studio products meet high standards for environmental and social responsibility.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated automatically at checkout based on your destination.